User Generated Content is all the rage on the internet. Large billion dollar businesses such as YouTube, Facebook, Twitter and Yelp rely solely on their users to generate their content. All they provide is a platform where users can post content and share it with their friends or the world at large. And it is rare that these large businesses compensate their users for creating this content. It begs the question: Should this desire to create content be leveraged inside the enterprise to create learning?
I recently came across an excellent post by John Hathaway at the Velocity Made Good Leveraging Learning Blog about User Generated Content in Learning. John suggests that the question is not IF but WHEN. Here’s a quote from the post:
“So, let’s ask the question “When should we use User Generated Content?” To me, the answer depends greatly on the nature, audience, and goals of the content.”
In the post, he goes on to suggest that while core content critical to the business should probably be produced through a formal and structured process, niche content doesn’t need to be. Particularly because it’s possible that you’re not creating it currently because it has a niche audience and producing formal learning is not cost effective.
Read the full post here and let us know in which areas in your organization would YOU be comfortable with content generated by your end users.